Terms of service

Who you are contracting with

MakerProof is operated by Greg Cloke, a sole trader trading as MakerProof, based in the United Kingdom. MakerProof is a trading name — it is not a limited company, so your contract for the MakerProof service is with Greg Cloke personally.

Contact us at support@makerproof.app. Our business address is 124 City Road, London, EC1V 2NX.

These terms are between you and us. Using the service means accepting them. If you are using MakerProof for a business, you confirm you are entitled to accept them on that business's behalf.

Nothing in these terms removes or limits your statutory rights. If you are a consumer you have rights under UK consumer law that cannot be signed away, and where anything below conflicts with them, those rights win.

What MakerProof is not

MakerProof does not verify licences. It records what you enter, stores the documents you upload, and reminds you before the dates you have given it pass. It does not contact designers, check marketplace terms, or confirm that a licence is valid, current or sufficient for what you are selling.

Nothing here is legal advice. Whether a particular licence covers a particular sale is a question for you, the designer and the platform you sell on. A record in MakerProof is evidence of what you recorded — it is not a defence, a certification, or a substitute for reading the licence.

Cost figures are estimates. They are calculated from the rates and measurements you supply. They exclude VAT and sales tax, and are not accounting or tax advice. You are responsible for checking the information and rates you enter and for deciding whether a figure is suitable for your particular purpose.

Your account

• You must be 18 or over, and give an email address you control.
• Keep your password to yourself. You are responsible for what happens under your account.
• Do not share your login with another person unless we expressly allow it.
• Tell us promptly at support@makerproof.app if you think someone else has access.

What you upload

You keep ownership of everything you put into MakerProof. You grant us only the permission needed to store it, back it up and show it back to you — nothing else. That permission ends when you delete the material or your account, apart from encrypted backups, which age out on the schedule set out in the privacy notice.

We do not routinely review the contents of your documents, and we never publish them or use them to train anything. We may access them where we genuinely need to — investigating a security problem or suspected abuse, fixing a fault you have reported, or complying with a legal obligation — and we keep that to the minimum the situation requires.

You agree not to upload:

• Anything unlawful, or anything you have no right to store.
• Malware, or files designed to attack the service or other users.
• Other people's personal data, unless you have a lawful basis to hold and upload it.

Proof storage is for evidence of your licences. It is not general file hosting, and we may remove material that is plainly outside that purpose.

Plans and payment

The free plan allows three licence records and one reminder email per licence, 30 days before it expires. Printers, filament spools and resin bottles, and finished items are not limited on any plan.

New accounts start with a free 30-day trial of Standard. No card is needed, and there is one trial per account. We email you 7 days and 2 days before it ends. If you add a card during the trial, you are not charged until the trial ends. If you do not, the account moves to the free plan when it ends.

There are two paid plans. Standard is £3.50 per month or £30 per year, and raises the limit to ten licence records, with reminders at 30 and 14 days and evidence pack export. Unlimited is £6 per month or £60 per year, removes the licence limit, and adds a third reminder 3 days before a licence expires. These prices include UK VAT at 20%; before VAT they are £2.92 and £25 for Standard, and £5 and £50 for Unlimited.

Every other feature — including print logging, the cost-per-unit engine, waste reporting and the stock calculator — is on every plan, including the free one. Each plan also includes a monthly allowance of MakerProof AI use, shown on the pricing page; on Unlimited it is a fair-use allowance. MakerProof AI is optional: nothing is sent to it unless you choose to use it, and every other feature works without it. It runs on Claude, an AI model made by Anthropic, and what you send it is processed in the United States, as the privacy notice explains. MakerProof AI helps you read and organise your own records. What it produces can be wrong, it is not legal advice, and it does not decide whether a licence permits any particular use or sale: that is between you, the designer and the platform, and the licence terms themselves take precedence over anything MakerProof AI says about them. Check what it fills in before you save it.

Your subscription is sold through Link, LLC, trading as Onelink, which acts as merchant of record. Onelink sells the subscription to you, takes the payment, and issues your receipt and VAT invoice under its own UK VAT registration. Your card statement shows ONELINK* MAKERPROOF.AP.

Your contract for the MakerProof service itself is with Greg Cloke, trading as MakerProof. We provide and operate the software; Onelink handles the sale, the payment and billing support. You can manage or cancel your subscription through Onelink as well as through MakerProof.

Prices shown include UK VAT. If you are outside the UK, Onelink charges VAT or sales tax at the rate that applies where you are instead, so the amount you pay may differ; the checkout shows it before you pay. Onelink is responsible for accounting for that tax — the VAT on your receipt is charged and remitted by Onelink, not by us.

Paid plans renew automatically until you cancel. A monthly plan renews every month and an annual plan every year, at the price shown at checkout, until cancelled. The renewal terms are stated again on the payment screen before you pay — they are not buried here.

Cancel any time from the Plans page and you keep access until the end of the period you have paid for. Cancelling stops the next payment; it does not end the plan immediately, because you have already paid for the current period. As a general rule we do not refund part-periods, subject always to your statutory rights, including any applicable right to cancel a distance contract. If the service was not provided as required by law or was materially defective and you paid for it, email us and we will put things right as required.

When a paid plan or the trial ends — whether you cancelled, a payment failed, or the trial ran out without a card — your account moves to the free plan. If you hold more licence records than the free plan allows, nothing is deleted automatically. We ask you to choose which ones to keep, and you can download a full copy of everything first. The records you do not keep are then deleted permanently, together with the proof documents attached to them.

Until you make that choice your account simply waits, with every record intact — there is no deadline and nothing is removed on a timer. While it waits, the rest of the account is paused and renewal reminder emails are not sent; you can still download your data or start a paid plan. Your printers, filament, print logs and finished items are never affected by this, and remain available on the free plan.

Availability

We take reasonable steps to keep MakerProof available and backed up, and to warn you before planned maintenance. We do not offer a guaranteed uptime figure, and you should not treat MakerProof as the only copy of anything critical. You can export everything you hold here at any time from Your account.

Ending it

Delete your account whenever you like. Your records and documents are removed from the live service immediately and irreversibly. Encrypted backups are the one exception: copies age out over a period of up to twelve months, as described in the privacy notice, and are only ever restored wholesale after a failure — never to retrieve one person's data. Export first if you want a copy.

We may suspend or close an account that breaks these terms, or that is being used to attack or defraud the service or its users. Where we reasonably can, we will tell you why first and give you a reasonable opportunity to export your information, unless doing so would create a security, legal or other material risk.

Liability

We do not limit or exclude liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit or exclude.

Nothing in these terms limits or excludes any statutory right, remedy or liability that cannot lawfully be limited or excluded, including any rights you have as a consumer.

To the extent the law permits, we are not liable for indirect or consequential losses, including lost profits or lost sales, or for losses arising from a licence dispute, a takedown, or a business decision you make based on information you entered into MakerProof or an estimate produced from that information.

Subject to the above, our total liability to you arising out of or in connection with the MakerProof service is capped at the greater of £100 and the amount you paid us in the twelve months before the event giving rise to the claim.

This is the practical consequence of the first section: MakerProof helps you keep records and remembers dates for you. The commercial decisions stay yours.

Emails we send you

Verification, sign-in link and password-reset emails, licence renewal reminders, billing and payment notices, security messages, and messages about changes to these terms are service communications. Some service communications are necessary to provide the service and cannot be disabled while your account is open.

We will not send you marketing without asking you separately first.

Changes

We may make changes to these terms where reasonably necessary, including to reflect changes to the service, legal requirements or security requirements.

We will email you at least 14 days before any change that materially affects your rights takes effect, unless a shorter period is required by law or is reasonably necessary to address an urgent security or legal issue.

A change will not retrospectively remove rights or remedies you already have. If you are a consumer, you retain any statutory rights you have in relation to a material change to the service or these terms.

If you would rather not continue after a material change, you may delete your account. If you have paid for a period you will no longer use because of a material change we have made, tell us and we will consider an appropriate refund, subject to your statutory rights.

Law

These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you are a consumer, this does not remove any protection you have under the law of the country you live in.